What should I include in a follow-up?
Mention the product category and the question from your earlier request. Add any new context and state what you would like clarified so your message is easy to understand on its own.
Support
Start with the category you are considering and the context behind your question. Use this guide to frame a clear request for product information.
View Support ScopeRequest reference
Use these prompts to connect your category interests with the information you want to request.
Folding camping tables and chairs, camping storage bags, and picnic mats. Mention one category or the combination you would like to explore.
Example: Which product information is available for these categories?
Identify weekend family camping, picnics, or campsite leisure as the setting you have in mind. Add any questions about how the categories could fit your retail range.
Example: I am considering tables and chairs for a family camping range.
State your supply questions and the product parameters or certification information you want to discuss. Tie each question to the category or item you are considering.
Example: What supply details and product documentation can you share for this item?
Message guidance
Keep follow-up context clear and choose the right destination for your question.
Mention the product category and the question from your earlier request. Add any new context and state what you would like clarified so your message is easy to understand on its own.
Use Contact Us for messages that are not about a wholesale purchase. Briefly explain your topic and what you would like to discuss.
Visit Product Info for guidance on product-information topics. For purchasing questions about supply, product details, and certification information, start with FAQs.
Use the wholesale inquiry form to share the product information you need for your purchasing decision.
Submit Wholesale Inquiry